We went in to see a friend who is in rehabilitation. When we went to the desk the nurse really told us, “I dont know who that is or what he looks like”.. and then I saw why. They have the beds 3 deep in the rooms, with one bathroom per room. The nurses do not answer the nurse call button, when the button decides to work. The social worker does not come around to talk to the patients about what is going on with their case or to let them know what the next step is in their care plan. When we went to leave we couldnt figure out the eay to get out of the building, because the door wouldnt budge. I went and asked for help and got met with an attitude for asking for help. I would pass this place up. Definitely do not put anyone you care about here.

The staff that took care of my mom was beyond awesome. Especially during the time of passing. I would give 5 stars but on of the nurses was inappropriate with me and they only wrote him up. I file be filing complaint to the board of nuring and any where else i can But hank u all tge others who took care of mom

The staff is plentiful and very accommodating. The facility is clean, well-maintained, and creates a warm, welcoming environment for both residents and their families. From rehabilitation services to long-term care, every aspect is handled with professionalism and genuine kindness. Highly recommend for anyone seeking exceptional skilled nursing care.

not good , they go through the motions and dont care. they dont follow through with support and dont send the right equipment home when discharged or give patients the correct meds.

Recently my mother was in Wood village for rehab for 20 days. Not one time was the staff ever helpful or even nice. They acted like they didn’t have the time to deal with myself or my mother. But the big issue was when it was time for her to be discharged they did so without informing anyone dumped her at a hotel with no money and no phone. Then told me it was my problem and that they left her a bag of food they then hung up on me and I felt as if it was an emergency and requested the administrator contact me back but ONCE AGAIN NO RESPONSE FROM THEM. my mother isn’t suppose to be left alone and they found it completely acceptable that they dropped her off at 7 pm at night at a hotel she couldn’t even check in to so please please don’t use this facility. They also dropped her off with a bill for ,[price removed] cause they didn’t catch it had been 21 days. A day over insurance payment.

Horrible horrible service. I would not recommend anyone place a family member at this facility. It’s packed staff is rude and I mean rude. They discharged my disabled mother without informing anyone. She was left at a hotel that they claimed to have paid for for her for a few nights due to her home not being safe. She had no money no id to even check in to a room. She isn’t suppose to be left alone and it was 7 pm to begin with. I am so disappointed in how they handled it when I found out that she had been dumped off I contacted the facility and they told me it was my problem and there was nothing they could do about it. Then hung up on me. I called back asked the administrator to contact me as I felt this was an emergency and again hung up on by the charge nurse who was rude and never heard from the administrator. It makes me sad that company’s would treat a disabled woman this was. My opinion it should be abuse or neglect. The 20 days she stayed there not one time did I have a pleasant or nice interaction with any staff. SO PLEASE PLEASE DONT PUT YOUR FAMILY HERE. they also sent her with a bill for 550.00 cause they said she had 20 days to stay but they didn’t notice it had been 21 days. Just craziness.

The staff is plentiful and very accommodating. They went out of their way to set up lunch for my friend on the outside patio. Unfortunately, message didn’t get through and her lunch was delivered to her room. The staff is very friendly. The building and rooms are crowded and not very clean.

The staff are great. We were there to meet with a nurse from Serenity and the staff was kind enough to offer the use of their conference room.

Please do not send your family members here or a loves ones they neglected My uncle , who has a trach and cannot speak for himself only way of communication is reading lips and him writing on a whiteboard and they did not provide a whiteboard for him. They fed him once at 6 AM and did not feed him or give him any pain management meds when he just had surgery less then a week , removing his voice box and have staples all around his throat/neck and on his side and is in severe pain and has asked for pain medicine and did not receive when I was there at 9:30 AM. I asked for pain medicine for him. The nurse provided Tylenol only and said she would look at his chart and see what else she could give her never provided anything I left around 10:30 am and received a call at 7pm saying my uncle wanted me to come talk to him I got to him around 745pm and he told me that he has not ate or had any pain management. One of the nurses tried to inform me that she offered him a tray, but he is Nothing by mouth as someone that works in healthcare this should never happen. No one should ever be treated this way and I want it to be known that this place does not treat our loved ones the way that they should.

The staff are kind and obviously care about making a difference for the patient.

Friendly staff, clean place, good environment.

Mistreats their patients, they order from a menu but never get what they ordered and the food is horrible!! I really wish my loved one did NOT have to be there!! People need to realize that hopefully they will get old too. I hope they are treated the same way they treat their patients now!! Makes me sick!!!

⭐️⭐️⭐️⭐️⭐️ I can’t say enough wonderful things about Jessica Wonderly, the social worker at Woodside Post Acute. From the moment we met her, she showed nothing but genuine care, professionalism, and compassion for both our loved one and our family. Jessica goes above and beyond and takes the time to listen, answer questions thoroughly, and does so with clarity and empathy. Her calm, reassuring presence made a stressful time feel manageable—and even hopeful. She truly advocates for her patients and brings a level of warmth and dedication that makes all the difference. We are so grateful for everything she’s done and continue to feel lucky knowing she’s a part of the team.

I can’t speak highly enough about this 5-star skilled nursing facility. The staff are compassionate, attentive, and consistently go above and beyond to ensure residents receive the highest level of care. The facility is clean, well-maintained, and creates a warm, welcoming environment for both residents and their families. From rehabilitation services to long-term care, every aspect is handled with professionalism and genuine kindness. Highly recommend for anyone seeking exceptional skilled nursing care.

Great staff. Exceptional care. Highly recommend.

I’m a pastor and was visiting a member of my church today. I watched as the respiratory therapist gave her a treatment – wonderful personality, great sense of humor. Other staff seemed so friendly as well. And my church member is so much healthier than when I last saw her in the hospital. Keep up the great work! You’re a blessing!

I visit a friend of mine who has been there about a month. I have gone many times to see her, and the staff has been very nice to me. They smile when they see me and say hi, and I appreciate the hard work they have to do! And this weekit is Nurses appreciation week, and I tell all of them that I see thank you for their hard work! If I ever have to stay at a care center, I wouldn’t mind being at Woodside Post Acute.

There are so many wonderful staff members in this facility! All warm and welcoming! Brett in social services is a hard worker! He is compassionate and cares about his patients.

My very good friend has been at Woodside for a week now. She has several more to look forward to. This is not her first stay in rehab, but by far her best experience. The staff is kind and attentive, the supervisors listen to any concerns and respond quickly, and the food is good! We are so thankful for Woodside!

The place is clean. The staff and caregivers are awesome. Took great care of my dad. I appreciate each one of you. Thank you for all you do.

Took great care of my mom